4.8(5,476reviews)
95%
(281) 446-6660
450 E Fm 1960, Humble,TX77338 USA
95% recommend
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About Crash Champions #0053 Humble
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In operation 15 years.
The Difference is Trust. That sentiment has served as the cornerstone of the Crash Champions’ DNA since its inception by founder and present-day CEO, Matt Ebert as a single Chicago-area repair center in 1999. Today, Crash Champions, driven by a fiercely independent and customer-first focus, serves customers at more than 575 locations in 35 states across the U.S. Crash Champions remains the only founder-led national collision repair network, and is continually recognized for operational excellence, customer satisfaction, and a teammate-oriented culture. All Crash Champions locations back each repair with a written lifetime guarantee while also operating as a collision repair provider of choice for many of the top auto insurance companies - providing customers a seamless estimate and repair experience.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
* Holiday hours may differ.
I-Car
Reviews (5,476)
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4,555Customers Rated
5 Stars
69.1% Complete
(3784)
4 Stars
8.5% Complete
(463)
3 Stars
1.9% Complete
(103)
2 Stars
1.2% Complete
(67)
1 Star
0.5% Complete
(30)
< 1 Star
2% Complete
(108)
Stella (Toyota owner)reviewed 8/23/24
My Experience - 5.0/5.0 -
You did much more than I expected!My car looks great!Your team even washed it,much to my surprise!!
Shawn (Nissan owner)reviewed 8/23/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Karl (GMC owner)reviewed 8/22/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Laura (Ford owner)reviewed 8/22/24
My Experience - 5.0/5.0 -
Everything looks great. Your team is awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Catherine (Honda owner)reviewed 8/20/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone especially Alex was awesome
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Sharon (Cadillac owner)reviewed 8/19/24
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Titiana (Hyundai owner)reviewed 8/19/24
Likely to Recommend - 2.5/5.0 -
Was not satisfied with what was returned to me
Repair Quality - 2.0/5.0 -
1. Paint noted inside of car2. Rear seats moved out of place - unable to position them back3. Paint does not match
Customer Service - 4.5/5.0 -
Shop representatives were very courteous & respectful
Kept me Informed?
Yes
Ready on Time?
Yes
Enrique (Dodge owner)reviewed 8/19/24
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Luis (Volkswagen owner)reviewed 8/19/24
Likely to Recommend - 5.0/5.0 -
Great
Repair Quality - 5.0/5.0 -
Great People and Service
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Gail (Jeep owner)reviewed 8/12/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Angela (Toyota owner)reviewed 8/12/24
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Chauncey (RAM owner)reviewed 8/12/24
Likely to Recommend - 5.0/5.0 -
Number 1 in their class
Repair Quality - 5.0/5.0 -
Good afternoon; I will say that the staff at Crash Champions was very much above the the scale level. Their communication and updates on my vehicle was awesome; I can't remember not getting an detailed update for more than two days. I really enjoyed the experience while working with them, and I would refer their business to anyone that would need great services. Thanks, Chauncey
Customer Service - 5.0/5.0 -
Awesome and very nice
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
James (Lexus owner)reviewed 8/12/24
My Experience - 5.0/5.0 -
Workmanship, attention to detail, and friendliness of the staff, made for a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Antonia (Hyundai owner)reviewed 8/9/24
My Experience - 5.0/5.0 -
Amazing team , awesomeCommunication, timely repair , made it painless and quick. I would recommend this location to any friends or family !!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing team !!
Kept me Informed?
Yes
Ready on Time?
Yes
Maria (Toyota owner)reviewed 8/9/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good services
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Bonnie (GMC owner)reviewed 8/9/24
My Experience - 0.0/5.0 -
They put a stain in my headliner and put a hole as well when removing my headliner
Gracie (Kia owner)reviewed 8/9/24
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received the car back nice and clean (better than when I dropped it off)and the office staff was polite and professional.
Customer Service - 5.0/5.0 -
See first comments
Kept me Informed?
Yes
Ready on Time?
Yes
Greg (RAM owner)reviewed 8/9/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex done a great with customer service. Deserves a pay raise for sure
Customer Service - 5.0/5.0 -
Alex done a great with customer service. Deserves a pay raise for sure
Returned Clean
Kept me Informed?
Yes
Ready on Time?
Yes
Mikayla (Nissan owner)reviewed 8/8/24
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Ready on Time?
Yes
Monica (Chevrolet owner)reviewed 8/3/24
My Experience - 5.0/5.0 -
Great communication. I loved how I was updated regularly by text messages. Big shout out to Jeanne!!! Great customer service and also kept me updated through the process. Thanks for cleaning my truck inside and out.Great experience from beginning to end.
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Our reviews and ratings only come from real customers who've had their vehicles repaired by an auto body shop.
These real customers rate and review an auto body shop based on a number of factors affecting their experience.
Did You Know?
If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.
